Text-to-911

On January 12, 2015, the Governor announced, "Public Safety is state government's most important responsibility, and Text-to-911 is an important step forward in our ongoing efforts to ensure the safety of our people and communities. Making traditional 911 emergency services available through text messaging is a common-sense initiative that will help save lives as we work to modernize how we provide critical state services, allowing Granite Staters to access emergency services when they are unable to place a call in a dangerous situation." – Governor Maggie Hassan

Text to 911 Information

Text-to-911 allows residents in dangerous situations who are unable to risk the noise of a call to send a text for help. This will help save lives and must be used responsibly. Texting should only be used when a voice call is not possible, as voice calls provide an advantage by allowing the 911 calltaker to more quickly assess the type of emergency and the location of the emergency.

How to Text 911

• Enter the numbers '911' in the 'To' field
• In the message field, type your exact location and a brief description of the help you need – use simple words, do not use abbreviations or shorthand
• Push the 'Send' button and
• Be prepared to answer the 911 telecommunicators questions

A text or data plan is required to place a Text-to-911. Text messages will not go through if a cellular signal is not available. If a text message does not go through, the sender will receive the following message: 'There is no text service to 911 available at this time.'

Text-to-911 messages cannot be received if there are multiple message recipients or if pictures, videos, or emoticons are used.

Text-to-911 is for emergencies only!